Attention, Chinese players!

As Chinese players may currently encounter problems with not receiving SMS proof codes, game developers suggest that the affected players pass through the game's passenger service application and mobile phone number.

The completion of cell phone verification helps you to use the game functions, such as gold mining, auctions and sales. Please submit an application as follows.

• Worksheet completion requirements

Sheet title: China Mobile Phone Authentication Request

Information to be completed:

• You want to bind and verify the full cell phone number, including the country code (e.g. +86 in China).

• Briefly state that you cannot receive the SMS authentication code and request the staff member to manually verify and validate the account number.

Please use the cell phone number you want to bind to your own game account. Do not send your full phone number on the public chat channel, but only on the official passenger service list in the game.

I. Computer-based operational steps

Step 1: Open the client service page

Enter the Eclesiar game, find a support icon on the top right corner of the game interface and click on the server page.

Step 2: Create a passenger service list

Enter the "Support" option, then click Open a ticket on the right.

Step 3: Fill in the application information

Fill out the full cell phone number that you need to bind and verify in your worksheet. Title:

China Mobile Phone Authentication Request

In the description of the issue, you are a Chinese player and are currently unable to receive a text message code, request staff to manually verify and assist in the validation of cell phone numbers.

Step 4: Submission of worksheets and awaiting response

When the information is correct, the request for the service is submitted. Please wait patiently for the game staff to review your application and complete the next steps in accordance with the staff response.

Two, cell phone-end step.

Step 1: Open Settings

Enter the main interface of the game, click the gear icon at the top right corner, and enter the settings page.

Step 2: Enter account settings

In setting the page, click " Account " , and then scroll down the page and find "Support, Bugs and Sugars " (Customs Support, Error Reports and Recommendations).

Click Open next to this option.

Step 3: Create a passenger service list

Enter the customer service page and click " Open a ticket " to fill out the full cell phone number you need to bind and verify.

Form title:

China Mobile Phone Authentication Request

In the description of the issue, it is stated that you are unable to receive the SMS authentication code and request the staff member to manually verify and validate the account number.

Step 4: Submission of an application pending response

Check that the completed information is correct and submit the worksheet. Please take note of the response and complete the validation as instructed by the staff member.

What good is cell phone number validation?

The completion of cell phone validation helps you to use the relevant functions of the game, such as:

• Gold coin mining: Use of relevant gold coins for mining functions.

• Auction function: Take part in the game auction.

• Transactions: Use of related functions such as the sale of goods.

• Organisation The mobile phone validation process required to complete the account.

Please note that specific functional privileges depend on the current rules and account status of the game. The cell phone authentication itself does not guarantee the immediate unlocking of all functions.

Four, important reminders.

1. Please fill out the cell phone number you really want to bind to the game account and include the country code.

2. Please use the correct worksheet title:China Mobile Phone Authentication RequestI don't know.

3. Do not publish the full cell phone number on a public chat channel or in a Discord chat.

4. Please wait patiently for clearance by the staff once the work orders are submitted. Manual validation may take some time.

5. If the staff member requests additional information, follow the official instructions.

Five, help the Chinese player.

If you have successfully completed the validation, you are welcome to help other Chinese players understand the process. Please also share the Guide with the new players, so that you can know how to apply for clearance in case of SMS-validation.

Thank you all for your understanding and cooperation! I hope all Chinese players will be able to complete the cell phone validation and enjoy Eclesiar's game experience!